“Organizations are consuming a lot of resources to deploy enterprise unified communications platforms and successful deployment is measured against the quality of the end user experience. UCExpert 5.0 helps to ensure successful deployments and to alleviate any unforeseen performance issues, which can reduce productivity and ROI by providing the information necessary to understand the scope and root cause,” said Nik Koutsoukos, senior director product marketing, SteelCentral. “SteelCentral UCExpert 5.0 enables organizations to reduce costs, improve productivity, and proactively manage the complete lifecycle – deployment, change, and ongoing management – of their unified communications environment.”